House Rules

koti hakone is a private villa in a quiet villa area of Sengokuhara. There are no staff on site. So that our neighbors, our cleaning staff and the next guests can all have a pleasant experience, we have a few rules. We've included the reason for each one.

No outdoor use after 9:00 pm

After 9:00 pm, use of outdoor areas, including the garden, BBQ area, fire pit and sauna, is prohibited.

• Why: The house is surrounded by a quiet villa area, where voices and sounds carry easily at night.

If neighbors make a report, we respond in this order: a remote warning, then an on-site visit, then termination of your stay and departure from the property. A fee applies at each stage (see the list at the bottom of this page).

Please also refrain from playing the piano after 9:00 pm.

Handheld fireworks only, on the red brick chips

You can enjoy campfires and handheld fireworks in the red brick-chip area of the fire pit. Aerial fireworks, fireworks that bang like firecrackers, and fireworks that fly like bottle rockets are prohibited.

• Why: Loud noises lead to reports from neighbors, and flying fireworks could set fire to neighboring land or buildings.

Don't use fireworks on the deck, the lawn, fallen leaves or indoors. Before you start, fill the fire-safety pot with water; put used fireworks in the pot and make sure they're out. Please finish cleaning up by 9:00 pm.

The fire pit

Smoking outdoors only

The entire interior is non-smoking. Please smoke at the outdoor smoking area. The smoking area can be used after 9:00 pm, but please keep quiet.

• Why: The smell lingers in the walls and bedding, and the next guests wouldn't be able to stay.

If you smoke indoors, we will terminate your stay and charge a special cleaning fee of ¥33,000 plus the accommodation rate for each day we can't operate.

Ashtray on the terrace

Up to 4 small dogs, 1F and outdoors only

• Up to 4 small dogs (10 kg or less). ¥3,000 per dog per night.
• Dogs may only be on the first floor (1F) and outdoors. The second floor (2F) is off-limits.
• Indoors, please use diapers or a crate. We provide crates and pee pads. For details, see "Staying with dogs."
• Why: All the bedrooms are on 2F, and we keep the bedding clean. Also, we're not a pet-specialized lodging, so services for pets are minimal.

Guests and bedding

Standard capacity is 21 guests, or up to 26 with futon sets. If you use more bedding than the number of guests you booked for, we charge ¥8,000 per bedding set.

• Why: We prepare the cleaning and linens to match the number of guests booked.

Only booked guests may enter

We don't allow anyone who isn't included in your booking to enter, and we don't accept same-day walk-in stays.

• Why: Japan's Hotel Business Act requires a register of every guest staying.

We don't accept stays by guests under 18 on their own. Student groups generally need to be accompanied by a teacher or coach.

Security cameras and off-limits areas

• Security cameras are installed only at the entrance and outdoors. There are none indoors. Blocking, moving or unplugging the cameras is prohibited.
• Please don't enter areas marked "STAFF ONLY."
• Beyond the stone wall of the outdoor kids' park is a neighbor's land. Please don't go there.
• Why: Since the house runs without on-site staff, we use cameras to keep the building and grounds safe.

Damage and soiling

If you break something, please always let us know through our LINE official account. If it was an accident, we won't ask you to pay for it. If you don't tell us and we find it after check-out, we'll charge the cost of repair or replacement.

• Why: We need to repair or replace it before the next guests arrive.

For vomit or heavy soiling, a special cleaning fee applies (see the table below).

Please check out on time

Check-out is 10:00 am. We have only 5 hours to clean before the next guests check in at 3:00 pm. If you stay past check-out time without permission, we charge ¥55,000, because we have to arrange outside cleaners on short notice. If you'd like to stay longer, please ask about super late check-out in advance.

Photo shoots and events

For commercial shoots or events, we'll hear about your plans and respond case by case. Please contact us in advance through our LINE official account. Information about shoots is on Photo & film shoots.

• Why: We need to check the impact on other bookings and on the neighbors in advance.

Sorting your trash

Please sort your trash into "burnable" (燃えるゴミ, 2 bins), "cans & bottles" (カン・ビン), "PET bottles" (ペットボトル) and "non-burnable" (不燃ゴミ). Flatten cardboard boxes and place them next to the trash bins. For longer stays, please use the garbage station to the left of the entrance. After a BBQ, please clean up the same day.

• Why: If it isn't cleaned up, deer, wild boar and crows will come.

Penalties and fees

Terms and Conditions of Accommodation

Before booking, please also review our Terms and Conditions of Accommodation. They're available in Japanese and English.